Audio Concepts in Dallas, TX Closed now

Reviews about Audio Concepts

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  May 03, 2020, by Tony Horn
  I drove up recently from Houston to Dallas to get my Linn Sondek LP 12 worked on. The turntable was spinning slowly and there was a slight noise as it turned. Mark Ashworth at Audio Concepts set up an appointment for me and we decided it needed the Cirkus upgrade, plus the power supply was probably the reason for the speed issues. My impressions of the store were first rate. They have 5 listening rooms filled with a variety of equipment that ranges from entry level to the highest performance level of components. Mark took my turntable in and worked on it. He added the Cirkus upgrade, adjusted the cartridge and tonearm, and was going to add a new power supply. However he had a Valhalla that had been traded in previously and instead of charging me for a new Majik power supply he installed the Valhalla, at no charge. I was very surprised and happy with this - it saved money and as we listened to it there I knew I'd received a great sounding solution. When I took the LP 12 home and hooked it up to my system it sang beautifully. I am so happy with the results. So if you want top quality work done by experts who are sincerely out to help you improve your system, Audio Concepts is a great place to start. I'm a loyal customer now and will look to them in the future for repairs or new additions to my system.
• ★ ★ ★ ★ ★

  May 26, 2019, by Justin Howley
  I bought my first audiophile turntable and stereo from John at Audio Concepts. I then upgraded to a better turntable and cartridge and always received great service and attention even though my purchase was on the lower end of the $$ spectrum. These stores can sometimes be intimidating, but if you love music, and know what you want out of your audio system, these guys have what you're looking for so don't hesitate to browse and ask lots of questions. its refreshing to see customer service that is top notch and willing to help as compared to the zombie like responses you typically get at a big box store.