Starpower Home Theater & Audio/Video in Dallas, TX Closed now

Reviews about Starpower Home Theater & Audio/Video

• ★ ★ ☆ ☆ ☆

  May 17, 2019, by KJ Duplantis
  We spent around $4,000 a few years back for a TV, speakers, BluRay and then another $400 for a remote (I was fashionably informed that this was one of the cheaper models...who knew). Suddenly one day my remote gets all messed up. It is attached to the BluRay. The instructions say a monkey could basically program a MX450 so I go online and then it starts talking about programming a Macro. Clearly I am not just cheap, but I'm also a monkey. So I call Starpower and get a hold of a guy who says he can help me out. That their tech can do this blindfolded. He says they can't get out for another week, and he will need my credit card upfront. He tells me it will be $150...plus tax. So $160 something which I can't figure out cause I'm a cheap monkey. I tell him that the remote was $400 so he is asking me to pay 1/2 of that to get it re-programmed by a blind programmer - remember...they can do it blindfolded. Now, it may just be me - but I would think David & Daniel Pidgeon would offer better service. But no. So here I stubbornly sit with a banana in one hand and a $400 remote from Starpower in the other that won't turn on my Television. With nothing to watch on TV I thought I would just write a Google review. :( Boo Hoo.